Support
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
How do I upload audiobooks?
Navigate to a book's detail page and click "Upload Audio". Supports MP3 and M4A formats. Multi-part books are supported — files are automatically ordered by part number.
What audio formats are supported?
MP3 and M4A (AAC). We recommend M4A for better quality at smaller file sizes.
Can I listen on multiple devices?
Yes! Your listening progress, playback speed, and bookmarks sync in real-time across all your devices via your account.
How do I organize my library?
Create custom bookshelves to organize books however you like. You can also browse by author, series, or genre. Use the search bar to quickly find any book.
Is my data private?
Your audio files and library are completely private by default. You control what's visible on your profile, including reviews and reading activity.
How do I use the iOS app?
Download ChapterCheck from the App Store. Sign in with the same account and your full library syncs automatically, including offline playback for downloaded books.
How do I report a bug or request a feature?
Use the contact form below! Select "Bug Report" or "Feature Request" as the category and describe the issue or idea in detail.
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